POCKET MONICA GLOBAL WIFI

ABOUT THE SERVICE

MONICA GLOBAL MOBILE WIFI- Postpaid Mobile Internet Router from Monica & friends (100GB / UNLIMITED). A very high quality system for better portability, communication and satisfaction.

THE PLANS

Data plans with 100 GB or UNLIMITED.
Monthly (no penalty when canceling)
Chip activation fee: ¥3,300
Router insurance (optional): ¥4,200

MAKING THE PAYMENT

Smart Pit Card: (convenience stores) Payment date: until the 10th of the month following the month of use. After the 10th, it will be possible to pay a fee of ¥1,000 (tax included) for delay / reactivation. If the payment is not confirmed by the last day of the month, the contract will be abandoned. Payment through Smart pit will be made by convenience stores, such as Family mart, Lawson and Mini Stop. Credit card: billing date depending on the closing date of each card. Consult us if you have questions.

CANCELLATION

To cancel, the customer have to contact NewSky until the 15th of the current month, and request for cancellation of the service; The customer must pay the amounts (monthly) that are due to NewSky.

THE INSURANCE

Total insurance for the “MONICA GLOBAL MOBILE WIFI” internet router. Necessary to request when ordering. Insurance coverage for: loss, theft or damage to the device. In the cases mentioned above, after analysis and verification, another router device will be sent to the customer, however the cost of transportation will be paid by the customer. See more in the complete contract.

THE SUPPORT

Service for technical support or payment-related issues will only be resolved within the office hours of the responsible department: Monday to Friday from 10:00 am to 5:00 pm (closed on Saturdays and national holidays).

GENERAL INFORMATION

Triple Network coverage available where 3G / 4G is available. NewSky is not responsible for signal failures in some areas. In the UNLIMITED plan will be subject to verification of fair use by the operator after exceeding 250 GB and may be temporarily interrupted or there will be a speed reduction and will return automatically at the beginning of next month. Restrictions on the volume of data traffic may apply. We provide adequate data capacity for general use, but a communication restriction can be applied to users who communicate in large quantities, download files continuously, long videos, etc. In these cases, measures without prior notice can be taken, such as interrupting communication or slowing down greatly. Customers who consume large amounts of data need to pay attention to this, as per the information above. The speed of data transmission during use can vary significantly due to the user's environment (such as the specifications of the terminal device) and network congestion. * There will be no refund if suspension measures or speed restrictions are applied by the operator or the government.

All images of the characters are copyrighted by Mauricio de Sousa Productions.

FREE-DIAL: 0800-100-0877
TOKYO: 03-4550-1426 / OSAKA: 06-4560-3207
WhatsApp: +81 80-8478-8004
Atendimento de Segunda à Sábado das 10:00h às 19:00h

NewSky – Head Office
163-1030 Tokyo-to Shinjuku-ku Nishi-Shinjuku 3-7-1 Shinjuku Park Tower N30F
NewSky – Komaki Branch
485-0048 Aichi-ken Komaki-shi MamaHonMachi 123 BB Komaki Bldg. 3F

© 2020. All rights reserved. NewSky

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