CONTRACT TERMS AND CONDITIONS OF USE
MONICA GLOBAL MOBILE WIFI
VERSION 8.0 - ENGLISH
2. TYPES OF CONTRACT, PLANS & MONTHLY VALUES
SERVICE DATA PLAN
Cancellation fee: ¥6,000
No cancellation fee
ACTIVATION RATE: ¥3,300
3. PAYMENT METHODS
Provide the billing details to the operator
Payment at convenience stores:
Family Mart, Lawson and Mini Stop
You will use the same Smart Pit card to pay monthly fees
DATE OF PAYMENT: UNTIL THE 10TH
|A. From the 11th the payment will be overdue and the service will be suspended, with a fee of ¥1,000 included in the collection.|
|B. If you do not make the payment by the 20th, your contract will be understood as abandonment by the customer and will be canceled. Fees and fines will apply, if any.|
|C. If you want to change the payment method from Smart pit to credit card or vice versa, the customer must contact our call center, at least 30 days in advance.|
|D. Payment must be made on time and processed by our exchange so that there is no cut-off.|
|E. If cut due to non-payment, the signal will be reactivated within 3 business days after confirmation and payment processing by our payment center.|
|F. Charging fee [kombini / credit card] of ¥ 220, may be charged at any time by NewSky, without prior notice, to adjust amounts. So far, this fee is being paid by NewSky.|
Pending issues related to the service contracted with NewSky will be discounted via credit card (registered).
4. IMPORTANT INFORMATION
WITHOUT DAILY LIMIT*
*We warn that uninterrupted use with frequency above 10 GB daily can cause speed reduction, signal cut-off without prior notice, and even termination of the contract at the request of the operator or the Japanese government.
After using all your data allowance, the speed will be reduced, returning to normal the following month.
5. CHANGE IN PLAN
|A. To request a plan change, make the request at our center BETWEEN DAY 1 TO DAY 15.|
|B. Plan exchange fee: ¥3,300|
|C. The change will take effect from the beginning of the following month. During the exchange process, the service may be unavailable for 1 to 3 business days.|
CANCELLATION FEE: ¥6,000
If canceled before 1 ear.
NO CANCELLATION FEE
Step 1: To cancel, the customer must contact NewSky by the 15th of the current month, and request cancellation of the service.
Step 2: The customer must pay the amounts due to NewSky within the stipulated period.
We will collect the fine through Smart Pit or credit card.
For charging through Smart Pit, once the charge is launched, if there is a need to launch a new charge or change the payment date, there will be a fee of ¥1,000 added to the fine.
Failure to confirm payment by our collection department by the 20th will cause the contract to be understood as abandonment by the customer and will be canceled. Fees and fines will apply, if any.
With the non-payment of the monthly fee until the 20th of the month of payment, and the lack of interest or lack of communication with NewSky, the fines related to the clauses not fulfilled by the customer will be applied, which will be charged by our legal representative, the office Libra Legal Office and/or Trade's Creditor Protection Co.ltd., being from that moment responsible for the case and, according to the case, a case will be opened in the court of justice in the Tokyo jurisdiction.
General documents and information will be used for resolution by legal means and, in addition, your name may also be registered with the Japan CREDIT PROTECTION SERVICE and abroad.
Any legal issues will be resolved with the Tokyo Court of Justice.
7. CONTRACT, DATA TRAFFIC & SUSPENSION RIGHTS
8. MONICA'S CLASS
10. SUPPORT & CONTACT
11. NEWSKY SERVICE CENTER:
Telephones: (FREE DIAL) 0800-100-0877 and 03-4550-1426 and 06-4560-3207 - Português, Español and English
Whatsapp: +81 80-8478-8004 (Português) +81 -80-8877-8696 (English) - Text messaging only
Facebook: fb.com/newskyjapan - fb.com/ newskyenglish - fb.com/newskyespanol
Instagram: newskyjapan Twitter: @newskyjapan
Company name: 有限会社メガシステム Yugengaisha MegaSystem Co., Ltd.
Trading name: NewSky
NewSky Tokyo - Head Office: 〒163-1030 Tokyo-to Shinjuku-ku Nishi-Shinjuku 3-7-1 Shinjuku Park Tower N30F
NewSky Komaki - Branch: 〒 485-0048 Aichi-ken Komaki-shi MamaHonMachi 123 BB komaki Bldg. 3F
*The prices contained in this contract are including 10% tax. Future tax adjustments by the government will be included in the monthly fee as soon as it comes into effect in accordance with the law.
TOKYO: 03-4550-1426 / OSAKA: 06-4560-3207
WhatsApp: +81 80-8478-8004
Atendimento de Segunda à Sábado das 10:00h às 19:00h
NewSky – Head Office
163-1030 Tokyo-to Shinjuku-ku Nishi-Shinjuku 3-7-1 Shinjuku Park Tower N30F
NewSky – Komaki Branch
485-0048 Aichi-ken Komaki-shi MamaHonMachi 123 BB Komaki Bldg. 3F
© 2020. All rights reserved. NewSky