CONTRACT TERMS AND CONDITIONS OF USE MONICA MOBILE
VERSION 9 -ENGLISH
Signed between, on the one hand, 有限会社 メ ガ シ ス テ ム Yugengaisha MegaSystem Co., Ltd., a company based in Tokyo - Head Office: 〒163-1030 Tokyo-to Shinjuku- ku Nishi-Shinjuku 3-7-1 Shinjuku Park Tower N30F, hereby represented in accordance with her fantasy name ("NewSky"); And, on the other hand, the Costumer, already qualified in the Registration Form ("Costumer", when referred to together with NewSky, "Parts" and, separately, "Part"). WHEREAS: NewSky offers the possibility for the customer to contract services and benefits through a monthly subscription; the parts RESOLVE to enter into this TERMS OF CONTRACTING SERVICES OR SPECIFIC BENEFIT BY SIGNATURE (“Term”), which will be governed in accordance with the following terms and conditions:
1. The purpose of this Term is to regulate the conditions applicable to the contracting, use and cancellation of specific services and benefits offered by NewSky (“Services”) through a monthly subscription. Please read carefully the Term and all the conditions listed below. By not fully or partially agreeing with this Term, as well as with any additions, changes or updates, the Customer will not be able to access the Services.
3. TYPES OF CONTRACT, PLANS & MONTHLY VALUES.
POST-PAID SERVICE WITH PAYMENT DATE UNTIL DAY 10TH
NO◆ (60 MINUTES FREE)
NO◆ (60 MINUTES FREE)
ACTIVATION FEE ¥ 4,500
ACTIVATION FEE ¥ 5,500
SIM CARD CONTRACT, 6 MONTHS
CONTRACT ONLY FROM THE SERVICE
(SIM CARD ONLY)
IF THE CONTRACT IS CANCELED BEFORE PAYING, THERE WILL BE A FINE OF ¥ 8,000.
IF THE CONTRACT IS CANCELED AFTER PAYING 6 MONTHS, THE CUSTOMER WILL BE EXEMPT FROM THE SIM CARD CONTRACT CANCELLATION FINE.
CONTRACTING THE SERVICE WITH SMARTPHONE CAMPAIGN
IF THE CONTRACT IS CANCELED BEFORE PAYING 6 MONTHS, THERE WILL BE A FINE OF ¥ 8,000 + SMARTPHONE AMOUNT.
(SEE AMOUNT IN YOUR INVOICE)
IF THE CONTRACT IS CANCELED AFTER 6 MONTHLY PAYMENTS PAY, THE CUSTOMER WILL BE EXEMPTED FROM THE SIM CARD CANCELLATION FINE, BUT SHALL HAVE TO PAY THE FULL SMARTPHONE AMOUNT DESCRIBED IN THE INVOICE.
IF THE CONTRACT IS CANCELED AFTER 12 MONTHS PAID, THE CUSTOMER WILL BE EXEMPT FROM THE SIM CARD FINE AND THE SMARTPHONE VALUE.
◎ IF ANY “FREE SMARTPHONE OR DISCOUNTED SMARTPHONE CAMPAIGN"
The campaign is valid for as long as the stock lasts or can be closed at any time without notice.
◎ The discount benefit or promotion of the free device will be only who makes the 6-month contract and fulfills the minimum of 12 months of monthly payments. If there is a cancellation before this deadline, the device must be paid in full, according to the amount described in the invoice / order, in addition to the amounts of the fines termination of contract and other fees. The model and price of the smartphone are described in your invoice.
Provide billing details during service
Payment at convenience stores:
Family Mart , Lawson and Mini Stop
You will use the same Smart Pit card to pay monthly fees
DATE OF PAYMENT: UNTIL THE 10TH
5. IMPORTANT INFORMATION
6. PLAN CHANGE
Plan exchange fee: ¥ 2,000.
Change of plan with sim card replacement: ¥ 5,500
This fee must be paid at the time of requesting to change the plan. Payment will be made via Smart Pit or Credit Card.
7. CANCELLATION AND ABANDONMENT
MINIMUM CONTRACT 6 MONTHS
CANCELLATION FEE: ¥ 8,000
8. FINES AND FEES
VALUES FEES AND FINES
To replace and enable the service. The replacement will be made from 3 to 5 working days.
If the SIM card is lost or stolen, where the customer no longer wishes to use the service, the customer must pay the penalty for canceling the contract (if he has not fulfilled the months of the contract).
The collection of the extra fee (SMS / Paid calls / Etc) will be made later with a period between 30 to 60 days and will be charged separately from the monthly fee and will be active for payment in the same smart pit / credit card according to the contracted plan.
9. CONTRACT, DATA TRAFFIC & SUSPENSION RIGHTS
A. Please be informed that, as of January 2016, Japanese data traffic control laws have become stricter. New rules from operators or the government may occur without notice. Restrictions on the volume of data traffic may apply.
B. We provide adequate data capacity for general use, but from the point of view of fair use and maintaining the quality of the network, the usage restriction can be applied to users who communicate in large quantities, download large files, very long videos, etc. In these cases, measures can be taken, such as interrupting communication or greatly reducing the speed of communication.
C. Customers who consume large amounts of data need to be aware. * Will not be refunded or exchanged, etc. if suspension measures or speed restrictions are applied by the network or the government. NewSky is not responsible for signal failures in some areas.
D. The service is indicated for general use, with the exception of torrent. p2p or similar. Further details can be found at: bit.ly/ns_pirataria
E. In case of delay or abandonment of a service contract, if the customer has another active service, NewSky reserves the right to be able to suspend the other service without prior notice.
F. NewSky reserves the right to unilaterally suspend or cancel the customer's contract, if it brings losses to the company or if the company deems misuse or misconduct, such as excessive or consecutive calls for a long period, by the customer. The suspension may be made without prior notice and without compensation.
G. In case of suspension of the service due to accidents or unscheduled maintenance in the system, fluctuations in the data network, there will be no refund for the time the service is unavailable.
H. NewSky reserves the right, in the event of any change in the service by the operator, to pass this change on to the customer without prior notice, in compliance with the rules thus required, including price adjustments.
I. Service with an economical data package. The speed of the Internet during use may vary due to the user's environment (such as the specifications of the terminal device) and network congestion.
J. The collection of pendencies or debts can also be done abroad. The customer may have the name included in the SPC (credit protection service).
K. You will be charged 14.5% interest per year on unpaid amounts and outstanding amounts with NewSky, be it late fees, cancellation penalty, or any other outstanding that the customer may have with NewSky.
L. The SIM card MUST BE RETURNED AT THE END OF THE CONTRACT.
11. LOSS OR THEFT
12. DELIVERY OF THE SIM CARD
A. NewSky does not provide support and is not responsible for software and applications used by the customer.
B. THE MONICA TOY MOBILE FREE CALLS uses the Docomo network, but all support is exclusively offered by NewSky, where Docomo disclaims liability.
C. Service for technical support or issues regarding late payment will only be resolved within the office hours of the responsible department: Monday to Friday from 10:00 am to 5:00 pm (closed on weekends and national holidays).
NEWSKY SERVICE CENTER:
Telephones: (FREE DIAL) 0800-100-0877 and 03-4550-1426 and 06-4560-3207 - Português, Español and English
Whatsapp: +81 80-8478-8004 (Português) + 81-80 -8877-8696 (English) - Text messaging only
Website: newsky.asia • newskymobile.jp • monicawifi.com
Facebook: fb.com/newskyjapan - fb.com/newskyenglish - fb.com/newskyespanol
Instagram: newskyjapan Twitter: @newskyjapan Company name
: 有限会社 メ ガ シ ス テ ム Yugengaisha MegaSystem Co., Ltd.
Trade name: NewSky
NewSky Tokyo - Head Office: 〒163-1030 Tokyo-to Shinjuku-ku Nishi- Shinjuku 3-7-1 Shinjuku Park Tower N30F
NewSky Komaki - Branch: 〒485-0048 Aichi-ken Komaki-shi MamaHonMachi 123 BB komaki Bldg. 3F
* The prices contained in this contract are including 10% tax. Future tax adjustments by the government will be included in the monthly fee as soon as it comes into effect in accordance with the law.
TOKYO: 03-4550-1426 / OSAKA: 06-4560-3207
WhatsApp: +81 80-8478-8004
Atendimento de Segunda à Sábado das 10:00h às 19:00h
NewSky – Head Office
163-1030 Tokyo-to Shinjuku-ku Nishi-Shinjuku 3-7-1 Shinjuku Park Tower N30F
NewSky – Komaki Branch
485-0048 Aichi-ken Komaki-shi MamaHonMachi 123 BB Komaki Bldg. 3F
© 2020. All rights reserved. NewSky